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Understanding Business, 6/e
William G. Nickels
James M. McHugh
Susan M. McHugh
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New Features

The Sixth Edition builds upon previous success and highlights some of the best features ever for a new edition. Not only will students be encouraged to study the traditional elements of business, but they will also see the influence modern technology is having on the business world.


Getting Ready for Prime Time

NEW! If your students are similar to those of our focus groups, many of them have yet to develop the skills they need to succeed in college. The new Getting Ready for Prime Time mini-booklet at the front UB6E is a fresh and friendly summary of the skills it takes to be a success in college and in business. Coverage includes a unique and popular business etiquette discussion, study skills and time management guidance, a primer to surfing the Internet, and advice about how to get a rewarding job that will lead to a successful career. Getting Ready for Prime Time combines the 5th edition's very popular "Driver's Ed for the Information Superhighway" and "Getting the Job You Want" appendixes and "Secrets to Your Success" prologue in one engaging resource.

The hottest topic of them all… e-Commerce! (Look here!)

There's a lot more to e-Commerce than just putting up a Website. Creating Websites is easy, but creating or adapting a business to the e-Commerce world requires an understanding of all aspects of this new business model. Marketing, management, customer service, finance and accounting decisions, and legal issues have all been altered in fundamental ways in the e-Business world. The Sixth Edition of Understanding Business is dedicated to keeping your students in front of today's e-Commerce trends. This edition does more than teach your students the basics of e-Commerce; it also teaches them how to adapt to an ever-changing workplace.

Time and time again, instructors like you told us how important it was for students to understand the impact of e-Commerce on all facets of business. At your urging, UB6E integrates e-Commerce into every chapter of the text. The impact that technology in general has had on the daily business environment is discussed along with traditional course concepts so students can make the connection to the impact of technology on every aspect of business.

Other real business topics

  • In addition to e-Commerce, the text’s discussion of Technology, Customer Relationship Management, Business-to-Business and Business-to-Consumer issues, and the Internet is as current as today's headlines.
  • Customer Satisfaction topics and discussions are integrated throughout the text.
  • Teams and Quality coverage is integrated throughout the text and additional group exercises are included under the heading, "Developing Workplace Skills."
  • Cultural Diversity coverage is integrated throughout text in examples, cases, and exercises.





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