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Understanding Business, 6/e
William G. Nickels
James M. McHugh
Susan M. McHugh
Chapter 17: Using Technology to Manage Information
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Learning Objectives
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After you have read and studied this chapter, you should be able to:
- Outline the changing role of business technology.
- Compare the scope of the Internet, intranets, and extranets as tools in managing information.
- List the steps in managing information, and identify the characteristics of useful information.
- Review the hardware most frequently used in business, and outline the benefits of the move toward computer networks.
- Classify the computer software most frequently used in business.
- Evaluate the human resource, security, privacy and stability issues in management that are affected by information technology.
- Identify the careers that are gaining or losing workers due to the growth of information technology.
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