Business Communication in the News
September 2001


A Special Message About the Events of September 11, 2001

On Tuesday, September 11, 2001, life in the United States—and, perhaps, the world—changed forever.  Four hijacked American passenger jets crashed or were crashed into such targets as the Pentagon and New York City’s World Trade Center towers.  The towers and several other buildings in New York’sfinancial district later collapsed, in some cases with people still inside.

As of September 16, the death toll is expected to be more than 5,000 people, including hundreds of police and firefighters responding to the ensuing emergencies.  In addition to Americans, victims included Australians, Britons, Germans, Japanese, Koreans, and representatives of other peoples of the world community.

Americans responded quickly with relief efforts and calls for military action.  Members of the U.S. Congress, often divided bitterly along party lines, nonetheless acted in unison to condemn these acts of terrorism and to support President George W. Bush in taking swift action against those suspected of planning and executing these terrorist acts.  The prime suspects include extremists apparently operating from nations in the Middle East.

A backlash soon occurred against Americans of Middle Eastern descent.  Vandalism, intimidation, road rage, and even shootings at businesses and Islamic centers in the United States made headlines, as Americans—whether of Middle Eastern heritage or simply suspected of it—became targets of misplaced anger and bigotry. 

In any intense situation, emotions can run high, and people of otherwise good character and judgment may find themselves acting in ways they would later—with clearer heads—be desperately ashamed of.  But blaming the innocent helps no one; violence by Americans against other Americans serves no purposes but to harm people guilty of no crime and to weaken this proud nation as a whole.

Kitty and Steve urge all Americans to unite in this crisis, to support efforts to help the victims and their families, and to act responsibly in their day-to-day lives.  We also urge our representatives to consider every other possible solution—legal, diplomatic, and economic—before resorting to violence as a means to addressing this conflict.  The choices we make in the days to come may have significant repercussions, now and for future generations.  Let our decisions be guided by the wisdom and vision which the Founding Fathers believed future Americans would be capable of.

For those wishing to do something to help, give blood.  Donate food, water, or other supplies for the relief.  Talk to someone if you feel the need—a friend, a neighbor, or a professional counselor.  Consider speaking with your children about the crisis to help them understand.  Seek solace or guidance in your religious or spiritual beliefs.  Support your employees who may be called up for military duty.  Let authorities know if you have information that may help in their investigations.  Open your hearts and minds to all Americans.   

Keep calm.  Be strong.  Think before you act.  And, remember, we’re all in this together. 

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