McGraw-Hill   presents
BUILD YOUR MANAGEMENT SKILLS
TEST YOUR KNOWLEDGE

CAREER DEVELOPMENT
-Mentoring

COMMUNICATING
-Barriers to Effective Communication
DECISION MAKING
-The Vroom/Yetton/Jago Decision Model
ETHICS
-Ethics
HISTORICAL FOUNDATIONS
-Management's Historical Figures

HUMAN RESOURCE MANAGEMENT
 -Stages of the Strategic HRM Process
-Training Methods
-Appraisal Methods
-Potential Errors in the Rating Process
-Recruitment Sources
-Reliability & Validity

INTERNATIONAL CULTURAL DIVERSITY
-International Cultural Diversity
-Hofstede's Model of National Culture
INTRODUCTION TO MANAGEMENT
-Managerial Functions
LEADERSHIP
 -Sources of Power
-Path-Goal Theory
-Fiedler's Contingency Model of Leadership
MANAGERIAL CONTROL
-Categories of Managerial Control
-Comparing Affirmative Action, Valuing Diversity, & Managing Diversity
MOTIVATION
-Reinforcement Theory
-Reinforcing Performance
OPERATIONS MANAGEMENT
-Project Planning
ORGANIZATIONAL CONFLICT
-Styles of Handling Conflict
ORGANIZATIONAL ENVIRONMENT
-Macroenvironmental Forces
ORGANIZATIONAL PLANNING & STRATEGY
-Elements of the Planning Process
-Levels of Strategy
-SWOT Analysis
-Porter's Five Forces
ORGANIZATIONAL STRUCTURE
-Allocating Authority
-Mechanistic versus Organic Organizational Structures
SMALL BUSINESS / ENTREPRENEURSHIP
 -Characteristics of Successful Entrepreneurs
STRESS
 -Types, Causes & Management of Stress
TECHNOLOGY & INNOVATION
-Technological Change
 
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