"Dialing for Pennies" Business Week, October 11, 1999, Special Report

Synopsis:
For decades, telecommunications markets around the world have been dominated by monopolies that could charge whatever price they want. However, the old way is crumbling fast. International telecommunications markets are rapidly changing in many aspects.

This special report explains the causes and consequences of the changes in international telephone system. More efficient technology, deregulation, and a dizzying wave of startup activity have led the prices for international phone calls to drop as much as 80% in the past three years. All these trends in international telephone system indicate that "the balance of power between the world's telephone monopolies and their customers is finally shifting."

Full-text Article:
http://www.businessweek.com/@@mzgA42UA2vqPtwQA/premium/99_41/b3650021.htm
For additional information, see "Copying with revolution" at http://www.businessweek.com/@@mzgA42UA2vqPtwQA/premium/99_41/b3650021.htm and "A failure to communicate" at http://www.businessweek.com/@@mzgA42UA2vqPtwQA/premium/99_41/b3650021.htm

Case connection:
"The Emerging Global Telecommunications Industry" in Chapter 1 (pp.2-3).