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About the Book- Instructor's Resources

Instructional Supplements:

 

Instructor's Manual

This two-volume set is packed with options for course design and organization. Includes a sample syllabus, alternative course outlines, a thoroughly revised and expanded set of 940 multiple-choice and essay questions and teaching notes for each case.
Volume 1 ISBN 0072337281
Volume 2 ISBN 007303715X

Link to Instructor's Downloadable Supplements Page

Computerized Test Banks

Use this feature to generate examinations; includes 940 multiple-choice and essay questions.
ISBN 0256241406

Transparency Acetates

Depicts the figures and tables from the 11 text chapters.
ISBN 0256241422

Powerpoint Disks

These color visuals can be used for computer screen projection or for making overheads—includes over 500 visuals.
ISBN 0256241430

Videos

Vary the pace of class discussions with video supplements for use with several of the cases including Starbucks Corporation, "Chainsaw Al" Dunlop and Sunbeam Corporation and Herbkelleher and Southwest Airlines.
ISBN 0073037176


 


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