1.
Which of the following is the MOST critical factor for success in international marketing?
A.
adaptation
B.
economic superiority
C.
a strong legal system.
D.
military strength.
2.
The self-reference criterion is MOST significant in the area of:
A.
business law.
B.
constitutional law.
C.
business customs.
D.
international law.
3.
The America-First Corporation routinely sends its key negotiating team to meet their counterparts in potential client countries located in Asian nations well in advance of any business talks. This practice recognized that the establishment of friendship and trust is a cultural:
A.
adiaphora.
B.
exclusive.
C.
mandate.
D.
imperative.
4.
Those areas of behavior or customs that cultural aliens may wish to conform to or participate in, although such conformity or participation is not necessary, are called cultural:
A.
adiaphora.
B.
imperatives.
C.
mandates.
D.
exclusives.
5.
Which of the following cultural behaviors is typically the MOST difficult to translate across cultures?
A.
humor
B.
trust
C.
friendship
D.
contract law
6.
The America-First Corporation trains its managers to avoid criticism of their host culture's politics and/or religion. The firm is attempting to preclude the violation of cultural:
A.
imperatives.
B.
mandates.
C.
exclusives.
D.
adiaphora.
7.
The majority of offensive behavior on the part of foreign businesspeople results from the violation of cultural:
A.
mandates and imperatives.
B.
imperatives and exclusives.
C.
adiaphora and imperatives.
D.
mandates and adiaphora.
8.
In Middle Eastern countries, the top executive makes all decisions and prefers to deal ONLY with:
A.
female middle managers.
B.
other executives with decision making powers.
C.
decision teams composed of functional experts.
D.
male middle managers.
9.
Japanese firms tend to favor:
A.
highly centralized decision making by the top executive.
B.
group decision making at the top management level.
C.
highly decentralized decision making.
D.
function oriented decision making.
10.
One's personal life and company life are perceived as being synonymous in:
A.
Japan.
B.
England.
C.
the United States.
D.
Latin America.
11.
Mohammed Yasin closely studies the eyes of his counterpart in every business transaction. When Mohammed notices the first sign of pupil dilation, he immediately increases his efforts to close the deal. To Mohammed, pupil dilation signals:
A.
interest.
B.
anger.
C.
boredom.
D.
frustration.
12.
Communication mastery requires mastery of:
A.
language.
B.
customs.
C.
culture.
D.
All of the above.
13.
The America-First Corporation has begun to provide executive training programs in the interpretation of expressions and body language. The firm is hoping to improve its performance in:
A.
low-context cultures.
B.
high-context cultures.
C.
average-context cultures.
D.
formalized cultures.
14.
Which of the following cultures is the MOST time conscious?
A.
Latin American
B.
Japanese
C.
Middle Eastern
D.
North American
15.
M-Time is MOST consistent with a(n):
A.
low-context culture.
B.
high-context culture.
C.
older culture.
D.
emerging culture.
16.
Differences in business customs and culture are MOST critical in:
A.
negotiations.
B.
social encounters.
C.
travel
D.
obtaining meals and lodging.
17.
In which of the following cultures are female executives MOST common?
A.
Asian
B.
American
C.
Latin American
D.
Arab
18.
The America-First Corporation has been charged with hiring agents in foreign markets to facilitate, and conceal, the firm's use of bribery. This action, if true, would be illegal under the:
A.
Federal Trade Commission Act.
B.
Sherman Anti-Trust Act.
C.
Robinson-Patman Act.
D.
Foreign Corrupt Practices Act.
19.
Small payments that are merely intended to facilitate or expedite the normal, lawful performance of a duty regularly performed by a foreign official is BEST described as:
A.
extortion.
B.
an agent's fee.
C.
lubrication.
D.
subornation.
20.
Ethical business conduct should normally exist:
A.
at a level well above the minimum required by law.
B.
at a level required by law.
C.
at a uniform level set by the United Nations.
D.
at a level somewhat below the legal minimum.
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