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Table of Contents
| Index of Website | |
| Chapter 1 | The Field of Marketing |
| Chapter 2 | The Dynamic Marketing Environment |
| Chapter 3 | Strategic Marketing Planning |
| Chapter 4 | Marketing Research and Information |
| Chapter 5 | Consumer Markets and Buying Behavior |
| Chapter 6 | Business Markets and Buying Behavior |
| Chapter 7 | Market Segmentation and Target-Market Strategies |
| Chapter 8 | Product Planning and Development |
| Chapter 9 | Product-Mix Strategies |
| Chapter 10 | Brands, Packaging, and Other Product Features |
| Chapter 11 | Price Determination |
| Chapter 12 | Pricing Strategies |
| Chapter 13 | Channels of Distribution |
| Chapter 14 | Retailing |
| Chapter 15 | Wholesaling and Physical Distribution |
| Chapter 16 | The Promotional Program |
| Chapter 17 | Personal Selling and Sales Management |
| Chapter 18 | Advertising, Sales Promotion and Public Relations |
| Chapter 19 | Services Marketing by For-Profit and Nonprofit Organizations |
| Chapter 20 | International Marketing |
| Chapter 21 | Marketing Implementation and Evaluation |
| Chapter 22 | Marketing: Appraisal and Prospects |
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