What’s New
What’s New
   

Increased Coverage of Secondary Data and Customer Relationship Management


The authors provide students with the tools necessary to compete with today’s business decision makers by including complete coverage of current industry practice.  As a result of technological advances, today’s businesses rely on secondary data for their research activities.  The book’s focus around this industry-wide practice provides students with the best background possible to understand data mining, data warehousing, and customer relationship management.

Custom Designed Website


The website to accompany Marketing Research, 2/e provides classroom support for instructors and students.  Instructors will find downloadable supplements such as the Instructor’s Manual, PowerPoint, and computerized Test Bank through Page Out, our course website builder.  Students can access quizzes for each chapter and online support for their marketing research project.  For each stage of the project, from problem definition to presentation, the site provides hyperlinks to text content, exercises, examples, links to resources, and worksheets on which to complete the project.  Additional examples and a case exercise are also found on the site for each chapter.

SPSS Student Version 11.0


The book can be packaged with the newest version of SPSS.  This provides students access to the most current marketing research software available.

An additional Data Set packaged with every book


Each text not only comes with the Backyard Burgers Data set, but in the second edition, the authors provide students with another data set, Deli Depot.  Backyard Burgers is a robust data set tied to the project case found in the book.  The new data set, Deli Depot, is provided for those who prefer to work with a smaller set of variables. 


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