Table Of Contents
  1. Logistics’ Role in the Economy and the Organization
  2. Supply Chain Management
  3. Customer Service
  4. Order Processing and Information Systems
  5. Financial Impact of Inventory
  6. Inventory Management
  7. Managing Materials Flow
  8. Transportation
  9. Decision Strategies in Transportation
  10. Warehousing
  11. Material Handling, Computerization and Packaging
  12. Procurement
  13. Global Logistics
  14. Global Logistics Strategies
  15. Organizing for Effective Logistics
  16. Logistics Performance Measurement
  17. Measuring and Selling the Value of Logistics
  18. The Strategic Logistics Plan

CASES
Horizon Foods Corporation
Unichema
LL. Bean, Inc.
Metalico: The SAP Proposal
Giles Laboratories
Hewlett-Packard
Ladner Building Products
KKC Computer Company
Favored Blend Coffee Company
Coastal Logistics, Inc.
Sun Microsystems
Laura Ashley and Federal Express
SKF
Proctor & Gamble
Ford Motor Company



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