Strategic Logistics Management

Chapter 3
Annotated Links

Customer Service

http://www.loglink.net/3pl.htm

This web page is part of LogLink Transportation and Logistics Links and offers a comprehensive listing of Third Party Logistics providers. When a firm opts to outsource any part of its operations, in this case any part of the firm’s logistics, traffic, or transportation operations, the firm converts fixed costs into variable costs. This page offers links to some of the top-notch third party logistics (3PLs) in the world, including C.H. Robinson, APL Logistics, Hub Group, and Ryder Logistics.

http://www.eacchemicals.com/logis-b.htm

This homepage is an example of an international logistics provider who has focused heavily on customer service and realized how logistics plays a key role in a firm’s customer service policies. This firm deals with integrated logistics, third party logistics, and warehouse leasing.

http://www.usps.gov/

This is the homepage to the United States Postal Service, a key player in many firms’ delivery and distribution network. This site is very user friendly and one can calculate rates, and find zip codes, to name just a few of the varied services available.

http://www.ups.com/

This site takes the reader to the homepage of United Parcel Service, a key transportation service provider worldwide. UPS features linkages to document exchange, e-commerce, and e-venture sites. Package tracking and logistics expertise sites are also available.

http://www.federalexpress.com/

This main site allows the reader to choose amongst several countries in which FedEx does business. Once the country homepage is accessed, the reader has full access to numerous services available, including e-commerce builder, printing, binding and shipping services, FedEx Logistics, FedEx Trade Networks, FedEx Ground, and many others.