Chapter Outlines

Chapter 1: Logistics’ Role in the Economy and the Organization
Chapter 2: Supply Chain Management
Chapter 3: Customer Service
Chapter 4: Order Processing and Information Systems
Chapter 5: Financial Impact of Inventory
Chapter 6: Inventory Management
Chapter 7: Managing Materials Flow
Chapter 8: Transportation
Chapter 9: Decision Strategies in Transportation
Chapter 10: Warehousing
Chapter 11: Material Handling, Computerization and Packaging
Chapter 12: Procurement
Chapter 13: Global Logistics
Chapter 14: Global Logistics Strategies
Chapter 15: Organizing for Effective Logistics
Chapter 16: Logistics Performance Measurement
Chapter 17: Measuring and Selling the Value of Logistics
Chapter 18: The Strategic Logistics Plan



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