Marketing: Creating Value for Customers.


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Learning Objectives Chapter 20

6.) Discuss the use of marketing audits.

Marketing audits are in-depth, systematic reviews of an organization's or strategic business unit's environments, objectives, plans, strategies, activities, and personnel of concern to marketing. Information should be collected to evaluate whether the right marketing activities are done, whether they are done right, and how well marketing activities are organized in the company. A complete marketing audit requires considerable time, effort, and resources so it is usually not part of the daily control process.







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