Marketing: Creating Value for Customers.


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Learning Objectives Chapter 5

10.) Describe issues that arise in international marketing research.

Researchers need to be aware of differences among countries that could affect research design. Cultural differences in communication styles could impact research results. For example, certain ethnic groups may answer questions differently. Germans and the English may understate their enthusiasm, Latin Americans may overstate their answers, and Asians may say what they think the interviewer wants to hear. The research design may also have to be modified to reflect differences in values, customs, and technology.







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