Marketing: Creating Value for Customers.


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Chapter 9 Key Terms

consumer products (p. 230)innovators (p. 239)
industrial products (p.230)early adopters (p. 239)
convenience products (p.230)early majority (p. 239)
shopping products (p. 230)late majority (p. 239)
specialty products (p. 230)laggards (p. 239)
unsought products (p. 230)brand (p. 240)
installations (p. 233)brand name (p. 240)
accessory equipment (p. 233)brand mark (p. 240)
component parts and materials (p. 233)trademark (p. 240)
raw materials (p. 233)service mark (p. 240)
supplies (p. 233) brand extension (p. 240)
business services (p. 233)family brand (p. 240)
durable goods (p. 234)manufacturer's brand (p. 242)
nondurable goods (p. 234)private brand (p. 242)
product life cycle (p. 235)generic (brands) products (p.243)
primary demand (p. 235)brand equity (p. 246)
secondary demand (p. 235)product mix (p. 248)
fashion (p. 237)product line (p. 248)
fads (p. 238)line extension (p. 249)
product diffusion (p. 239)trade name (p. 240)






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