MIS Cover       Introduction to Information Systems
Eighth Edition
ISBN: 0-256-20937-5
James A. O'Brien

Module III: Applications

Four chapters discuss the basic concepts and major applications of computer-based information systems. It emphasizes how information systems support end user productivity and the operations, managerial decision making, and competitive advantage of business firms and other organizations. Chapter 6 covers concepts and applications in end user computing and collaboration and office automation. Chapter 7 provides coverage of business information systems and transaction processing. Chapter 8 covers management information, decision support, and executive information systems, and artificial intelligence and expert systems. Chapter 9 provides details on use of information systems for strategic advantage.

SAMPLE FIGURES FROM THIS MODULE

Figure 6.10: The costs and risks of end user computing are a major managerial challenge.


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Figure 7.25: An example of EDI. Motorola Codex uses EDI links to its supplier, Texas Instruments, for the exchange of business documents. Codex also makes electronic funds transfers to its banks to pay its suppliers.


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Figure 8.8: Online analytical processing may involve the use of specialized servers and multidimensional databases. OLAP provides fast answers to complex queries posed by managers and analysts using management, decision support, and executive information systems.


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Figure 9.7: How a business may view and employ information technology.


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Real World Case: MCI Communications: Creating the Virtual Office.

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