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Introduction to Information Systems
Eighth Edition
ISBN: 0-256-20937-5
James A. O'Brien
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Four chapters discuss the basic concepts and major applications of
computer-based information systems. It emphasizes how information
systems support end user productivity and the operations,
managerial decision making, and competitive advantage of business
firms and other organizations. Chapter 6 covers concepts and
applications in end user computing and collaboration and office
automation. Chapter 7 provides coverage of business information
systems and transaction processing. Chapter 8 covers management
information, decision support, and executive information
systems, and artificial intelligence and expert systems.
Chapter 9 provides details on use of information systems for
strategic advantage.
SAMPLE FIGURES FROM THIS MODULE
Figure 6.10: The costs and risks of end user computing
are a major managerial challenge.
Figure 7.25: An example of EDI. Motorola Codex uses
EDI links to its supplier, Texas Instruments, for the exchange
of business documents. Codex also makes electronic funds
transfers to its banks to pay its suppliers.
Figure 8.8: Online analytical processing may
involve the use of specialized servers and multidimensional
databases. OLAP provides fast answers to complex queries
posed by managers and analysts using management, decision
support, and executive information systems.
Figure 9.7: How a business may view and employ
information technology.
Return to Modular Structure of the Text