MIS Cover       Introduction to Information Systems
Eighth Edition
ISBN: 0-256-20937-5
James A. O'Brien

Module IV: Development and Management

The focus of the chapters in this module are on the managerial challenges of the use of information technology. Chapter 10 explores systems development and the changes caused by IT projects. Chapter 11 covers the impact of IT, information resource management, and global implications of IT. Chapter 12 covers the controls, safeguards, ethical, and societal issues of IT.

SAMPLE FIGURES FROM THIS MODULE

Figure 10.1: Developing information sytem solutions to business problems is typically a multistep process or cycle.


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Figure 11.2: Information technology must be managed to meet the challenges of the business and technology environment of the 1990s.


Source: Adapted and reprinted from Richard Murray and Richard Hardin, "The IT Organization of the Future," Information Systems Management (New York: Auerbach Publications), Fall 1991, p. 69. © 1991 Warren, Gorham & Lamont. Used with permission.

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Figure 12.15: Major aspects of the ethical and societal dimensions of information technology. Remember that IT can have both a positive and a negative effect on society in each of the areas shown.


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Real World Case: Pacific Northwest National Laboratory and Others: Abusing Internet Access in the Workplace.

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