Module I

Managing Information Technology
in the Networked Enterprise
Third Edition
ISBN: 0-256-17354-0

James A. O'Brien

Module I: Foundations of Information Systems

The first module of this text is designed as a core module of foundation concepts. Once instructors have covered this module, they can assign any other module, depending on their pedagogical preferences. Chapter 1 stresses the importance of information systems and information technology in business, and introduces a framework of information systems knowledge needed by managerial end users. Chapter 2 introduces the generic components and properties of information systems, and how the major types of information systems support business operations, managerial decision making, and strategic advantages. Chapter 3 introduces a systems approach to business problem solving and then applies these concepts to the information systems development process from the viewpoint of a managerial end user.

SAMPLE FIGURES FROM THIS MODULE

Figure 1.4: This framework outlines the major areas of information systems knowledge needed by managerial end users.

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Figure 1.5: The three major roles of information systems. Information systems provide an organization with support for business operations, managerial decision making, and strategic advantage.

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Figure 1.8: How information technology can support the globalization of business.

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Figure 2.3: The components of an information system. All infomation systems use people, hardware, software, data, and network resources to perform input, processing, output, storage, and control activities that transform data resources into information products.