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Managing Information Technology
in the Networked Enterprise
Fourth Edition
ISBN: 0-07-290611-1
James A. O'Brien
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This text is the managerial and networked enterprise perspective
to the study of information systems. As tomorrow's managers,
entrepreneurs, or business specialists, business students need to
know how to use and manage information technology in today's
networked enterprises and global markets. In this dynamic
environment, they will rely on interconnected networks of
information systems for end user collaboration, including
communications and computing among end user work groups and
teams, and enterprisewide computing, including communications
and information processing for business operations, managerial
decision making, and strategic advantage.
This text is designed for use in undergraduate or introductory MBA
courses in Management Information Systems, which are required in
many Business Administration or Management programs as part of the
common body of knowledge required of all business majors.
- Foundation Concepts. Basic information systems
concepts and the operations, decision making, and strategic roles
of information systems (Chapters 1 and 2). Other behavioral,
managerial, and technical concepts are presented where appropriate
in other chapters.
- Technology. Major concepts, developments,
and managerial implications involved in computer hardware, software,
database management, and telecommunications technologies (Chapters
4, 5, 6, and 7). Other technologies used in computer-based information
systems are discussed where appropriate in selected chapters.
- Applications. How information technology
is used in modern information systems to support end user collaboration,
enterprise operations, managerial decision making, and strategic
advantage, and artificial intelligence and expert systems (discussed
in Chapters 8, 9, 10, 11, and 12).
- Development. Developing information system
solutions to business problems using a systems approach to problem
solving and application development (presented in Chapter 3 and Appendix
B and in other chapters when discussing development issues for major
types of information systems).
- Management. The challenges and methods of
managing information systems technologies, activities, and resources,
including information resource management, global IT management,
issues in planning and implementing change with IT, and security
and ethical challenges (emphasized in each chapter, but discussed
specifically in Chapters 13, 14, and 15).
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Real World Cases, Problems, and Exercises
- Actual situations faced by business firms and other organizations.
- Three real world case studies in each chapter that apply specifically
to that chapter's content.
- Six real world problems provided at the end of every chapter.
- Seven major case studies found in Appendix A.
- Each chapter contains several Application Exercises.
- Two hands-on spreadsheet or database software assignments
in Chapters 2 through 14.
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Strategic, International, and Ethical Dimensions
Examples of many real world cases and problems that demonstrate
the strategic and ethical challenges of managing information technology
for competitive advantage in global business markets and in the
global information society in which we all live and work.
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Support Materials
- IRWIN Advantage Series: A collection of laboratory tutorials
for the most popular software packages available.
- A revised software casebook, Application Cases in
MIS: Using Spreadsheet and Database Software, second edition,
by James N. Morgan of Northern Arizona University is available
to supplement the hands-on exercises.
- Instructor's Resource Manual. Contains instructional
aids and suggestions, detailed annotated chapter outlines with
instructional suggestions for use in lecture, answers to chapter
questions, and problems and case study questions. A data/solutions
disk is included for use with the spreadsheet and database exercises
in the text as well as the IRM on disk.
- Set of 40 overhead transparencies of line art from the book.
- Presentation graphics disk. PowerPoint color slide
show for each real world case and problem to support classroom
discussion.
- Test Bank. Over 3,000 true-false, multiple choice,
and fill-in-the-blank questions. Available as a separate test
manual and in computerized form on floppy disk for use with the
Irwin Test Generator Program.
- Irwin IS Video Library. 12 videos, approximately
10-12 minutes long, on various IS concepts.
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Modular Structure of the Text
Click on a Module for a Graphical Preview of the Text
| Module I: Foundations of Information Systems Chapters 1, 2, and 3 |
| Module II: Information Technology: A Managerial Overview Chapters 4, 5, 6, and 7 |
Module III: Applications in Business and Management Chapters 8, 9, 10, 11, and 12 |
Module IV: Managing Information Technology Chapters 13, 14, and 15 |
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