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- Chapter-Opening Real World Cases: These cases fall right at the beginning of each chapter to immediately illustrate to students the chapter’s concepts in real world settings.
- Hands-on Application Exercises: These assignments in Chapters 2-11 require the use of database and spreadsheet software or the Internet to solve a business problem. The database and spreadsheet student data files are provided on the text’s OLC for downloading.
- Five-area framework: An O’Brien trademark, the framework organizes the IS knowledge a business student needs to know into 5 components–Foundation Concepts, Information Technologies, Business Applications, Development Processes, and Management Challenges–that correspond to the modules of the text. The framework has been revised for the 10E to better and more easily communicate the areas of IS knowledge.
- Strategic, International, Ethical Dimensions of IS: The 10E dedicates individual chapters to these important topics, but also weaves them into every chapter through the real world cases.
- In-text real world examples: Included in every chapter, these additional vignettes illustrate chapter concepts with an application from a variety of industries and companies.
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