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- E-Business focus emphasized throughout in each chapter and the real world cases but especially in new Chapter 8-Electronic Business and Commerce.
- New Chapter 2-Competing with IT is a major revision and has been moved up to the front of the book to emphasize the importance of using IT for strategic advantage.
- Discussion of the latest developments in ERP (Enterprise Resource Planning), data mining and warehousing, enterprise portals, and other hot topics in IT are included in the appropriate chapters.
- All New Real World Cases and Additional Real World Cases: This is the O’Brien trademark. All cases are from 2000 sources, making this the most up-to-date 2001 c/r textbook in this market. O’Brien includes cases that are current illustrations of industry practice directly related to concepts discussed in each chapter. There are 4 cases per chapter.
- E-Tutor: A student CD-ROM, based on text content to serve as an additional learning resource. View the White Paper which supports the claim that student performance increases dramatically with the use of E-Tutor.
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