After reading and studying this chapter, you should be able to:

1. Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need.
2. Give examples to illustrate how E-business, electronic commerce, or enterprise collaboration systems could support a firm’s business operations, managerial decision making, and strategic advantage.
3. Provide examples of the components of real world information systems. Illustrate that in an information system, people use hardware, software, data, and networks as resources to perform input, processing, output, storage, and control activities that transform data resources into information products.
4. Provide examples of several major types of information systems from your experiences with business organizations in the real world.
5. Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business.