Section I
The Internet, Intranets, and Extranets in Business

The Internetworked E-Business Enterprise

Real World Case: Amazon.com: Challenges of an E-Commerce Leader

Overview of E-Business Applications

Business Use of the Internet

The Business Value of the Internet

Enterprise Information Portals

Applications of Intranets

Intranet Technology Resources

The Business Value of Intranets

The Role of Extranets

The Future of Intranets and Extranets

Section II
Enterprise Communication and Collaboration

Enterprise Collaboration

Real World Case: GE, Ocean Spray, Shell, and Honeywell: Web Collaboration and Business Innovation

Groupware for Enterprise Collaboration

Electronic Communication Tools

Electronic Conferencing Tools

Collaborative Work Management Tools