Section I
Decision Support in E-Business

E-Business and Decision Support

Real World Case: Amway, Inc.: Developing an Enterprise Information Portal

Management Information Systems

Online Analytical Processing

Decision Support Systems

Using Decision Support Systems

Executive Information Systems

Enterprise Information Portals and Decision Support

Section II
Artificial Intelligence Technologies in Business

Real World Case: JCPenney and General Interactive: Using Intelligent E-Mail in E-Commerce

An Overview of Artificial Intelligence

Neural Networks

Fuzzy Logic Systems

Genetic Algorithms

Virtual Reality

Intelligent Agents

Expert Systems

Developing Expert Systems

The Value of Expert Systems