Section I
Developing E-Business Systems

IS Development

Real World Case: Intuit and Quicken Loans: E-Commerce Website User Interface Design

The Systems Approach

The Systems Development Cycle

Prototyping

Starting the Systems Development Process

Systems Analysis

Systems Design

Computer-Aided Systems Engineering

End User Development

Section II
Implementing E-Business Systems

Implementation

Real World Case: Context Integration Inc.: Implementation Challenges of Knowledge Management Systems

Implementing New Systems

Evaluating Hardware, Software, and Services

Other Implementation Activities

Managing Organizational Change