Real World Case 1: American Management Systems: The Business Benefits of Knowledge Management
- http://www.amsinc.com/
American Management Systems is an international business and information technology consulting firm that provides a full range of services that includes; business re-engineering
change management
systems integration
and systems implementation.
- http://www.amsinc.com/KnowledgeCenters/
AMS's own Knowledge Centers are virtual communities for industry and technology experts who use an intranet to share their innovative thinking
proven solutions and best practices with other AMS users worldwide to benefit clients around the globe.
- http://www.kmonline.com/
KMWorld is the leading information provider serving the Knowledge Management Systems' market. It provides information to more than 90
000 subscribers about the components and processes and subsequent success stories that together offer solutions for improving business performance.
Real World Case 2: American General Insurance: Moving to Sales Force Automation Systems
- http://www.agla.com/
American General Life And Accident Insurance Company
a subsidiary of American General Corporation
provides more than 3 million customers nationwide.
- http://sffaonline.com/ssnn2/saa/home.htm
The Sales Automation Association is the only professional association dedicated to supporting the needs of organizations working to improve their entire sales process through enhanced methods and high technology involving automation
information management
process improvement
and the philosophy of sales and customer service.
Read World Case 3: W.L.Gore and Associates: Global Enterprise Collaboration Systems
- http://www.gorefabrics.com/
This is the home page of W. L. Gore and Associates.
- http://www.omnitech-us.com/otgc2.htm
This page contains the information and solutions about enterprise collaboration from OmniTech Company.
- http://www.lotus.com/home.nsf/tabs/industrymfg
This site contains information on using Lotus Notes in manufacturing to implement collaboration systems. This site includes success stories and demos.
Real World Problem 1: Creative Computers
Inc: Internet Telephone and Web Marketing.
- http://www.cc-inc.com
This is the home page of Creative Computer Inc.
- http://www.nobella.com/html/concept.htm
This article introduces the concept of net marketing and other related issues.
Real World Problem 2: The Daily Oklahoman: An Advertising Sales Management System
- http://www.oklahoman.com/
This is the home page of Daily Oklahoman newspaper. This site has information on the growth and development of Oklahoma State and Oklahoma City since the beginning.
- http://www.softadgroup.com/front.html
Media Sales Excelerator is a sales and marketing automation solution
providing a comprehensive infrastructure for your newspaper
its customers
and its sales channels.
- http://www.tatex.com/products/index.htm
This site gives introduction of advertising on the Internet and step-by-step instructions for posting messages on the Cyberspace.
Real World Problem 3: Mobil Oil Company: Supply Chain Management Systems
- http://www.mobil.com/
This is the home page of Mobil oil company.
- http://www.manu.com/USMB/frm_s.htm
This site gives detailed information on Manugistics' solution to supply chain management systems.
- http://queue.ieor.berkeley.edu/~etoung/constellation/
Supply Chain Repository - online resource center containing information about supply chain management
manufacturing systems
electronic commerce
and adjacent fields.
Real World Problem 4: 1-800-FLOWERS
Inc.: Web-Based Information Systems
- http://www.1800flowers.com/flowers/welcome.asp
This is the online store for 1-800-FLOWERS
Inc.
- http://www.1800flowers.com/flowers/company/index.asp
This web page provides information on its business
operation and relative technologies.
Real World Problem 5: Beaton's Cranberry Growers: Using a Geographic Information System
- http://www.pctoday.com/editorial/compatwork/980431.html
A case study about GIS application at Beaton's Cranberry Growers published in Computer At Work Case Studies in PC Today Professor.
- http://www.mapinfo.com/events/mipro/mipro.html
This site gives introduction to the software package -- MapInfo Professional on MapInfo Company's web site.
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