 | Management Information Systems 4/e - James A. O'Brien | |||||
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| Online Learning Center |  | |||||
Chapter 10: Information Systems for Business Operations
I. Business Information Systems
B. Cross Functional Information Systems [Figure 10.2] C. Marketing Information Systems [Figure 10.5]
2. Sales Force Automation 3. Sales and Product Management 4. Advertising and Promotion 5. Targeted Marketing [Figure 10.10] 6. Marketing Research and Forecasting D. Manufacturing Information Systems
2. Collaborative Manufacturing Networks 3. Process Control 4. Machine Control 5. Robotics 6. Computer-Aided Engineering E. Human Resource Information Systems
2. HRM and the Corporate Intranet 3. Staffing the Organization 4. Training & Development 5. Compensation Analysis F. Accounting Information Systems [Figure 10.24] G. Financial Information Systems [Figure 10.26]
2. Online Investment Management 3. Capital Budgeting 4. Financial Forecasting and Planning II. Transaction Processing Systems
2. The Transaction Processing Cycle [Figure 10.31] B. Date Entry Process C. Batch Processing [Figure 10.34]
D. Realtime Processing
2. Advantages and Disadvantages (Realtime Processing) E. Database Maintenance F. Document and Report Generation G. Inquiry Processing |
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