O'Brien CoverManagement Information Systems 4/e - James A. O'Brien
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Chapter 13: Managing IT: Enterprise and Global Management



Chapter Outline
chapter outline

I. Managing Information Resources and Technologies

      1. Analysing CheckFree

    A. Managers and Information Technology [Figure 13.2]


    B. Organizations and Information Technology [Figure 13.5]

    C. Information Resource Management [Figure 13.7]

    D. Strategic Management



    E. Operational Management

      1. Centralization versus Decentralization

      2. Managing Systems Development

      3. Managing IS Operations

    F. Resource Management

      1. Human Resource Management of IT

      2. Careers in Information Systems

    G. Technology Management

      1. Network Management

      2. Advanced Technology Management

    H. Distributed Management

      1. Managerial End User Computing

      2. Managing Internet Access

II. Global Information Technology Management



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