O'Brien CoverManagement Information Systems 4/e - James A. O'Brien
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Chapter 13: Managing IT: Enterprise and Global Management



Web Links
web links

Real World Case 1: CheckFree Inc.: Choosing an Information Technology architecture
  1. http://www.checkfree.com/ This is the home page of CheckFree a leading provider of electronic commerce processing services and software products for over 15 years.

  2. http://www.vertsoft.com/services/tco.htm
    This site contains the information on Total Cost of Ownership model.
Real World Case 2: The Home Depot Inc: Managing Information Technology
  1. http://www.HomeDepot.com/ This is the home page of Home Depot.

  2. http://www.erc.org/mobility/galloway.htm
    This page discusses the issue of centralized/decentralized puzzle including advantages and disadvantages.
Real World case 3: 3M Whirlpool and Groupe Schneider: Global Business/IT Strategies
  1. http://www.mmm.com/
    This is the home page of 3M manufactures of pressure-sensitive adhesive tapes abrasives and specialty chemicals.
  1. http://www.whirlpoolcorp.com/ This is the home page of Whirlpool manufactures of major home appliances and related products for commercial and home.

  2. http://www.schneider-electric.com/
    This is the home page of Groupe Schneider a global manufacturer of electrical distribution control and automation systems for water/wastewater and other industries.
Real World Problem 1: Fingerhut Corporation: Splitting IT Management
  1. http://www.fingerhut.com/
    This is the home page of Fingerhut Corporation a catalog marketer selling an array of brand name and private label general merchandise including electronics housewares and apparel.
Real World Problem 2: Shared Medical Systems: Client/Server System Management
  1. http://www.smed.com/index.htm This is the home page of SMS provider of information service and system solutions to health organizations.

  2. http://www.cai.com/products/uctr.htm
    This Computer Associates web page contains the detailed information of Unicenter TNG.
Real World Problem 3: Blockbuster Entertainment and Dow Chemical: Business/IS Relationship Management
  1. http://www.blockbuster.com/ This is the home page of BLOCKBUSTER® .

  2. http://www.dow.com/homepage/index.html This is the home page of Dow Chemical manufactures and seller of chemicals plastic materials agricultural and consumer products.

  3. http://www.impa.demon.co.uk/Intro.htm
    This page contains the introduction to relationship management.
7. Real World Problem 4: Sumitomo Bank and McDonald's: Global Network Management
  1. http://www.sumitomobank.co.jp/eng/network/index.html This page contains the links to the global network of Sumitomo Bank.

  2. http://www.mcdonalds.com/
    This is the home page of McDonald.

Real World Problem 5: Standard Chartered Bank: Challenges of Global IT Management
  1. http://www.stanchart.com/
    This is the home page of Standard Chartered Bank an international banking corporation that focuses its activities on Asia Africa and the Middle East.


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