
Case 11: Machine Production Records
The facility had always kept daily production records, but from what Helen could tell, no one ever consulted them or did anything with them other than to put them in file cabinets at the end of each reporting period. She thought that in principle she should be able to monitor production rates for the types of machines, identify any machines that seemed to be in need of adjustment, and characterize the amount of downtime to be expected. Accordingly, she extracted one day's production records for 116 presses at her facility.
The machines were scheduled for a shift of 7.75 hours each day. The operators recorded the hours of operation manually on clipboards kept near each machine. The actual quantities of parts produced were determined from automatic counters on the machines. The data on the next two pages (and in file PROD) were derived from these logs.
Can you advise Helen?
This case is based on a real production line situation, though the name of the organization and the exact nature of the product have been disguised. The data were provided by Ted Manzanares.