Send orders to:
- Customer Account Number
- A complete Bill-To Address and Ship-To Address
- A complete ten-digit ISBN (International Standard Book Number) for each product
- Quantity to be shipped
- First Author's Name
- Complete Title of the Product (include edition)
- Preferred Mode of Shipment
The McGraw-Hill Companies
P.O. Box 545
Blacklick, OH 43004-0545
Telephone/FaxTelephone orders or inquiries can be placed by calling the College Customer Service toll free number: 1-800-338-3987 between 8 a.m. and 6 p.m. Eastern Standard Time.
Orders may be placed by Fax using the appropriate number listed below:
If you follow your phone or fax order with a written confirmation, mark the order"Confirmation of Telephone/FAX Order - DO NOT SHIP." This will avoid duplication of the order.
Pubnet/Pubnet ExpressMcGraw-Hill is a charter member of PUBNET. PUBNET 2000 is an electronic ordering system owned equally by AAP, NACS, ABA, and R.R. Bowker developed by General Electronic Information Systems and can receive and confirm orders via network 24 hours a day. The database is updated daily. Pubnet SAN: 200-254X
ClaimsMust be reported within 60 days, with invoice information.
Returns InformationProducts returned for credit must be in resalable condition. All returns are subject to inspection and should be sent prepaid to one of the following addresses:
For College and University Bookstores:The McGraw-Hill Companies
860 Taylor Station Road
Blacklick, OH 43004-0504
For Trade Bookstores, Wholesalers, Industry, Hospitals & Libraries:McGraw-Hill Companies Distribution Center
2460 Kerper Boulevard
Dubuque, IA 52001-0545
See Returns Policy and Customer Rewards Program