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Primis/Custom Publishing Ordering and Returns Information


Price and Bookstore Discount

All texts and supplements built through Primis are priced by the page and vary according to the project. There is a $8.00 minimum net price on all books, except for Silverman Education Case Books are minimum price $10.00.

Primis texts and supplements are priced at net. Prices are subject to change without notice. Orders are subject to acceptance by McGraw-Hill. Shipping and handling charges are extra, FOB shipping point.


Ordering through PUBNET is available for Primis.
Orders MUST be directed to:

The McGraw-Hill Companies
Primis/Custom Publishing
148 Princeton Hightstown Road S-1
Hightstown, NJ 08520-1450

Tel.: 1-800-962-9342
FAX: 609-426-5900

Invoice/Packing Slip

Bookstores will be invoiced directly from McGraw-Hill and not as part of the shipment. R.R. Donnelley, Allentown, PA, will ship customized books directly to the "ship to" address with a packing slip. This packing slip will contain a book or ISBN number and the title of the books.


All books ordered through the system are limited to 10% return of the total invoice and must be returned within 15 months of the invoice date. In lieu of returning actual books, returns can be made by sending McGraw-Hill the cover and front matter pages (i.e., the title page and table of contents) for credit. To ensure receiving full credit, enclose the invoice.

Damaged books can be returned for full replacement at no extra cost. Returns are made by sending in one example of the damaged book and the cover of the remaining damaged books. All returns MUST be directed to the following address:

The McGraw-Hill Companies Distribution Center
860 Taylor Station Road
Blacklick, OH 43004

Telephone: 1-800-962-9342
FAX: 609-426-5900

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