This is no ordinary business statistics text! Applied Statistics: Improving Business Processes, by Bruce Bowerman and Richard O'Connell, presents an innovative approach which will motivate your students to learn more about business statistics. To receive your complimentary copy, simply contact your local IRWIN/McGRAW-HILL representative, call our Faculty Service Department at 1-800-323-4560, or e-mail us at listens@mcgraw-hill.com.