Links for Chapter 4:    Listening

Listening Skills in College

The University of Minnesota, Duluth, Student Handbook reports that an average student spends about 14 hours per week listening in class. Here are the tips offered for making the most of that time.

The Canadian Association of Student Activity Advisors also focuses on listening in an academic setting. They offer additional tips for effective listening on their Web site.()

Listening Skills at Home and at Work

"Learning to Listen," an ABCnews.com article, gives tips for improving listening skills at work.

Listening skills advice is offered by The Positive Way, a training and consulting firm. While focused on interpersonal communication, the tips are valuable for listening in most situations.

Nonverbal Messages

Part of effective listening is understanding nonverbal cues. In "Actions speak louder than words," a sales representative describes how nonverbal messages affect how he delivers his message.

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