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Allen Organ Factory Tour
Audio Research
Beach Beat Surfboards
BMW South Carolina Factory Tour
Business Week's "The Making of" assorted tours
Crownline Boats Factory Tour
E.D Foods
Empire Snowboard Factory Tour
Endot
Gibson Montana Guitars
Hershey's Chocolate Tour
How Everyday Things Are Made
Kokomo Opalescent Glass Company
Marshmallow Peeps
New Balance Shoes
Norbest Turkey Production Tour
Royal Cake Company
Sensenich
Sierra Nevada BreweryTour
Steinway & Sons
Stickley Furniture
Tom's of Maine Factory Tour
Vaughn Hockey Equipment
West Park Hospital
Winslow Life Rafts
Xootr
Yamaha
OM Topics Addressed in Article
If the Shoe Fits
Nestle's ERP Odyssey
ROI: Using Technology to Buy Time
Think Lean
New Rules: Why Values Beat Value,
Customer Service: Commerce Bank,
FedEx Keeps Delivering
UPS Is Constructively Dissatisfied
For Small Banks, It's a Wonderful Life
Lowe’s is Sprucing Up its House
A Supply Chain Wiz Comes Back Wiser
Why Detroit Is Going to Pieces
What's Next--the Bank of Burger King?
KPMG's Brave Leap into the Cold
Ford: Why It's Worse Than You Think
Motorola: Can Chris Galvin save his family's legacy?
Is the Magic Starting to Fade for Manufacturing in
The Doctor Will Really See You Now
Boeing Goes Lean
Flexibility Is No Key to Stability
Manufacturing: Once Is Not Enough
Maybe It's Not So Hard Being Eco-Friendly
Japanese Auto Makers: Machete Time
Kmart's Bright Idea
How to Reach John Q. Public
Cities: Investing in Culture Is Simply Good Business
Why Service Stinks
Speaking the Customer's Language-Literally
A Hotel that Clicks with Guests
A Kmart Special: Better Service
Manufacturing Masters its ABC's
And now the just-in-time-employee
Burning Rubber at Reebok, Business Week
WINNERS 2000
SIEMENS CLIMBS BACK (Int'l Edition)
WOOING THE WORKER
ONLINE AUCTIONS: GOING, GOING, GONE . . . SUCKER!
CUSTOMIZING FOR THE MASSES
CAN LEVI'S BE COOL AGAIN?
UP AGAINST THE WAL-MART
SPECIAL REPORT HOW MARRIOTT NEVER FORGETS A GUEST
AMERICA'S JOBS ARE CHANGING
ONLINE SHOPPING: BARGAINING POWER
JUST-IN-TIME MANUFACTURING IS WORKING OVERTIME
CAN WENDY'S SIZZLE AGAIN?
WHAT'S WITH ALL THE WAREHOUSES
ONLINE FINANCIAL SUPERMARKETS? DON'T BET ON 'EM
WHO'S AFRAID OF ONLINE BANKING?
MINE YOUR OWN BUSINESS
AMAZON.COM THROWS OPEN THE DOORS
HONDA: CAN THE COMPANY GO IT ALONE?
BIG AIRLINES SHOULD FOLLOW MIDWEST'S RECIPE
TEMP INSANITY
WATCH OUT EUROPE: HERE COMES WAL-MART
JOB SHOPS TAKE CENTER STAGE
SUDDENLY SOFTWARE ISN'T A PRODUCT, IT'S A SERVICE
A LEG UP FOR THE LOWLY TEMP
FOR CARNIVAL, FEW ICEBERGS ON THE HORIZON
CLOSED, GONE TO THE NET
EXPLOITING UNCERTAINTY
eBAY VS. AMAZON.COM
NOW, TEMP WORKERS ARE A FULL-TIME HEADACHE
SPEED UP THAT LINE
LOOK WHO'S THINKING SMALL
FINANCE ON THE NET
ONLINE AUCTIONS: GOING, GOING, GONE
FROM REENGINEERING TO E-ENGINEERING
THE BUYER ALWAYS WINS
FALL OF A KEIRETSU
GETTING OFF THEIR McBUTTS
More Accurate Forecasts Give Sales, Operations Planning New Life at Sara Lee Unit
European Grocery Supplier Shows How CPFR Really Works
TaylorMade Drives Supply-Chain Efficiency With 24-Hour Club.
Kodak Brasileira: Hiring of Third-Party Proves Key to Handling Volume Surges
When Couches Fly
RFID Adoption Survey: Current and Future Plans
Rebounds?How and Why Nike Recovered from its Supply Chain Disaster
Calling JetBlue
Four Ways to Innovate in Operations
How REI Scaled E-Commerce Mountain
Operations and the Competitive Edge
Banks Fight Customer Flight
Supply Management: Six Elements of Superior Design
The Grocery Chain That Shouldn't Be
A Practical look at RFID
How Philips Reduced Returns
TaylorMade Drives Supply-Chain Efficiency With 24-Hour Club
How Lowes Grows
Thinking outside the box (and pallet) on RFID applications
The Next Stage of Supply Chain Excellence
Living in Dell Time
Protect this house
Is JetBlue the next People Express?
Customer Service Champs
A Dynamo Called Danaher
Even Toyota isn?t Perfect
Six Sigma Still Pays off at Motorola
Manufacturing: What?s Piled Up must come down
Harley Just Keeps on Cruisin?
BMW?s Dream Factory
The Future of Outsourcing
Boeing's McNerney: 'Digging Out of a Hole'
When Storms and Floods Menace Business
Outsourcing in China Today
Chinese Logistics: It's Upgrade Time
3M: Struggle Between Efficiency and Creativity
Drug Mix-Ups Harm Hospitalized Kids
U.S. Steelmakers' Surprising Strength
Creating the Four Seasons Difference
The Quality Drag on China's Car Industry
Blood-Thinner Contaminant Traced to Chinese Plant
Customer Service in a Shrinking Economy
Extreme Customer Service: The Zappos CEO and UPS Step In
Readers Weigh in on Customer Service
Managing Product and Service Development: Text and Cases
Process Analysis and Improvement
Operatons Now: Supply Chain Profitability and Performance, 3e
Service Management: Operations, Strategy, Information Technology 5e
Project Management: The Managerial Process 4e
Business Forecasting 6e
Introduction to Management Science 3e
Supply Chain Science 1e
Manufacturing Planning and Control for Supply Chain Management, 5th Edition
Designing and Managing the Supply Chain 3e
Business Dynamics 1e
Operations Management: Contemporary Concepts and Cases 4e
Managing Services: Using Technology to Create Value
SAP R/3 Enterprise Software: An Introduction, 1st Edition
Operations Management: A Value-Driven Approach
Factory Physics: Foundations of Manufacturing Management 3e
Supply Chain Logistics Management 3e
HOM: Operations Management Software for Windows
Summary of all OM-related videos available for Irwin/McGraw-Hill adopters
Why ERP? A Primer on SAP Implementation
Purchasing and Supply Management, 1e
Matching Supply with Demand: An Introduction to Operations Management 1e
Purchasing and Supply Management 13e
Production and Operations Analysis 6e
Introduction to Management Science with Spreadsheets 1e
Strategic Logistics management 4e
Operations Management 10e
Operations and Supply Management with Student DVD-ROM : The Core 1e
Operations and SUpply Management w/ student DVD 12e
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