FAQs/Feedback: Frequently Asked Questions

Q: How is this site different from the book?
A: This site has a variety of features that complement the book. It offers practice questions that are different from the questions you'll be receiving on tests. In addition, you can give yourself practice questions as many times as you want on the Web site; the automatic question generator provides slightly different questions each time. Also, this site offers an array of links that are connected to the Internet Application exercises in your book. Click on any of these to visit these sites. Finally, you will have the opportunity to research real-world companies and organizations, as well as government agencies.

Q: Will I be graded on the practice problem and zip quiz?
A: Although your professor has the option of asking students to e-mail results to him or her, you do not have to be graded. In many instances, these activities serve as practice for you before you take an in-class exam.

Q: One of the links is dead, and my assignment is due tomorrow. What do I do?
A: Contact the Webmaster and give a full description of the dead link and where it appears on the Web site, then contact your professor and explain the situation. If the link is truly dead, other students will have the same problem and another Internet Exercise can be assigned in its place. However, sometimes links "play dead" due to server problems. Before you contact anyone, try the link again 10 minutes later. If it still fails to work, it is most likely dead.

Q: Does this Web site have the same information as the Student Tutorial CD-ROM?
A: No. We have included different features on the Web site and the CD-ROM to provide you with more resources. Even though there are resources and review materials in both places, you will find that they do not duplicate each other.

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