Chapter Summaries

An interview is an interactive communication exchange with a specific purpose. All interviews share common elements, including an interaction, a purpose, and an exchange. Interviews are composed of three stages: introduction, body, and conclusion. The verbal or nonverbal idea, belief, or opinion that is conveyed in the interview is the message, which should correspond to the purpose of the interview. Interviews, a form of interpersonal communication, transfer messages between a sender and a receiver. The receiver's response to a sender's message, known as feedback, is an example of an interpersonal message in an interview

The three types of standard interviews are selection interviews, information-gathering interviews, and persuasion interviews. The goal of a selection interview is to screen applicants for employment, awards, or membership. The intent of information-gathering interviews is to generate information from the parties involved. The purpose of persuasion interviews is to change the mind of individuals, reinforce a position, or recruit.

Online Links

College Career Centers (Page 6)
http://career.berkeley.edu
http://www.ume.maine.edu/~career/interviewing.html

Job Search Web sites (Page 14)
www.monster.com
www.careerbuilder.com

Search Engine Web sites (Page 17)
www.altavista.com
www.askjeeves.com
www.google.com
www.webcrawler.com

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