Chapter Summaries

Ethics, the morals and values held by a person, organization, or culture, should act as a guide for both the interviewer and the interviewee. The three ethical issues that frequently arise during in interview are truth, concealment, and fairness. Truth issues occur whenever interviewees do not provide accurate information about themselves. Concealment issues occur whenever interviewees offer only one side on an issue. Fairness issues, which can cause legal problems in the interview process, occur when an interviewer does not ask questions that seek the best candidate for a given position. In efforts to prevent discrimination from occurring within the interview process, state and federal governments have specified certain questions to be illegal to ask during an interview. These off-limit topics, determined by the Equal Employment Opportunity Commission (EEOC), include physical skills and disabilities issues, family and relationship issues, race or religion issues, and personal history issues not specific to the position. If an illegal interview question is asked during an interview, an interviewee should answer in the way that he or she finds most comfortable.

Online Links

EEOC Web site (Page 66, Page 70)
www.eeoc.gov

Ethics Chat (Page 68)
www.ethicschat.com

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