Chapter Summary

It is important to effectively organize information stored on computers. These e-files include created documents, attachment files, and Web sites. To ensure that accessing e-files is a quick and efficient process, many organizations implement an information file plan, which outlines how, when, and what types of data should be stored in e-file format. For consistency, most companies have a standard file-naming convention, which allows people throughout the workplace to find files with ease.

There are standard protocols when using e-mail in a workplace. Junk, chain, and entertainment e-mails should be used sparingly and emoticons should be avoided. When sending an e-mail, the subject line should be clear and specific. Urgent flags should only be used for messages that need immediate attention. As with other information stored on a computer, it is important that e-mails be filed in a comprehensible manner so that the information can be accessed easily at a later date.

Online Links

Junk E-Mail Call to Action (Page 90)
www.tigerden.com/junkmail

Everything E-Mail (Page 93)
http://everythingemail.net

E-Mail Web sites (Page 97)
http://mail.yahoo.com/
www.hotmail.com
http://registration.excite.com

eFlashcards

Sharpen your knowledge of chapter terms and definitions with eFlashcards or an interactive crossword puzzle.

Practice Tests

Test your understanding of the chapter material with a self-scoring Practice Test.

Some activities require Flash 6.0 Player. If you do not have this application, you may download it now.

Back to Top