Chapter Summary

It is important to consider certain factors that contribute to the degree to which an audience receives your intended message. Audience fatigue, apathy, doubt, and over-involvement can all affect a speech's success. You can use your multimedia presentation aids to combat such factors. You should also consider timing when presenting your information. You can use your multimedia presentation aids as presentation markers to stay on track; for instance, using automatic transitions in presentation software can help monitor timing. Even if you are not confronted with time restraints, it is important to maintain a constant flow so the audience will remain engaged.

Online Links

The School for Champions (Page 140)
www.school-for-champions.com

Customer Service and Presentation Skills Seminars (Page 142)
www.proedgeskills.com

Search Engine Web sites (Page 145)
www.altavista.com
www.askjeeves.com
www.google.com
www.webcrawler.com

eFlashcards

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Practice Tests

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