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Human Relations  Strategies for Success      
Strategies for Success

Chapter 2 Self-Esteem in Human Relations

Practice Test
  1.According to psychologist Carl Rogers, when parents show children this attitude, the children are more likely to develop healthy self-esteem later in life:  
  a.   Favoritism  
  b.   Unselfishness  
  c.   Conditional positive regard  
  d.   Unconditional positive regard  
  2.The __________ is who you really are when no one else is around.  
  a.   real self  
  b.   ideal self  
  c.   looking-glass self  
  d.   imaginary self  
  3.Which of the following choices provides a positive example of the Pygmalion effect?  
  a.   A boss gives an employee a lecture on safety, and the next day the employee has a serious accident.  
  b.   A boss gives an employee a raise. For several weeks the employee's performance is better, but then it returns to the previous level.  
  c.   An instructor gives half of his class failing grades. The next term, his classrooms are nearly empty.  
  d.   An instructor tells a student that she is an excellent student and should be getting better grades. Soon, she has much higher grades than before.  
  4.Building a winning skill increases your:  
  a.   locus of control.  
  b.   self-acceptance.  
  c.   looking-glass self.  
  d.   self-respect.  
  5.Your locus of control affects:  
  a.   how you interpret who or what is in charge of events in your life.  
  b.   the vision your parents will develop for your future.  
  c.   where in the world you will live during your career.  
  d.   how you will control giant grasshoppers in the garden.  
  6.Self-concept and self-esteem are:  
  a.   exactly the same thing, because they stem from the same behavior.  
  b.   exactly the opposite, because one is intellectual and one is emotional.  
  c.   closely tied, because a good self-concept increases self-esteem.  
  d.   related to each other, because high self-esteem causes poor self-concept.  
  7.Which of the following is the most correct and complete definition of self-esteem?  
  a.   The extent to which a person understands the reactions of others.  
  b.   The extent to which an individual believes himself or herself to be capable, sufficient, and worthy.  
  c.   The good feelings people have about themselves that contrast with the feelings others may have toward them.  
  d.   An absence of defensiveness in communication and the ability to be aggressive when the situation demands it.  
  8.What pioneering psychologist believed that everything people do is to overcome a deep childhood feeling that they are not as good as they should be?  
  a.   Sigmund Freud  
  b.   Alfred Adler  
  c.   Abraham Maslow  
  d.   Carl Rogers  
  9.According to researchers, people with low self-esteem are more likely to experience:  
  a.   anxiety, depression, and irritability.  
  b.   insomnia and other physical problems.  
  c.   low work performance and low job satisfaction.  
  d.   all of the above.  
  10.Kelly says to her friend, "Well, I may not be good at customer service, but I can usually figure out what's wrong with the computer when it crashes." Concerning her computer skills, Kelly probably feels:  
  a.   a high self-image.  
  b.   high self-efficacy.  
  c.   low self-esteem.  
  d.   a poor self-concept.  







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