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Human Relations  Strategies for Success      
Strategies for Success

Chapter 6 Motivation: Increasing Productivity

Practice Test
  1.You will be motivated NOT to perform tasks that:  
  a.   threaten your self-esteem.  
  b.   enhance your self-concept.  
  c.   strenghten your values.  
  d.   manipulate your attitudes.  
  2.Maslow's hierarchy of needs makes which of the following assumptions?  
  a.   People's needs are arranged in a hierarchy.  
  b.   Needs that are not yet satisfied will motivate or influence a person's behavior.  
  c.   When a need has already been satisfied, it will no longer motivate the behavior.  
  d.   All of the above.  
  3.Which of the following motivation theories would be the most compatible with a reward system?  
  a.   Reinforcement theory  
  b.   Hierarchy of needs  
  c.   Needs theory  
  d.   Theory X  
  4.In Vroom's expectancy theory, your belief that there will be a result for performing better is called:  
  a.   valence.  
  b.   instrumentality.  
  c.   expectancy.  
  d.   anticipation.  
  5.In Maslow's hierarchy of needs, what is the highest level of need?  
  a.   Social needs  
  b.   Organizational needs  
  c.   Self-actualization  
  d.   Esteem needs  
  6.Motivation is usually highest with __________ managers.  
  a.   Theory Z  
  b.   Theory Y  
  c.   Theory X  
  d.   Theory W  
  7.Which choice below does NOT involve goal-setting?  
  a.   Have employees participate in the goal-setting process.  
  b.   Reward employees for reaching their goals.  
  c.   Make goals difficult but attainable, specific, and attractive.  
  d.   Be sure that the goals are always extrinsic, rather than intrinsic.  
  8."Developing needs through exercising them" is a concept associated with which of the following motivation theorists?  
  a.   Herzberg  
  b.   Maslow  
  c.   McClelland  
  d.   Skinner  
  9.In expectancy theory, valence refers to a person's perception of the:  
  a.   probability that the effort will lead to performance.  
  b.   probability that certain outcomes will be attached to the performance.  
  c.   value of the expected outcomes.  
  d.   probability of being accepted by others when rewarded.  
  10.Psychologist B.F. Skinner said that people can change their own or others' behaviors by using:  
  a.   behavior modification.  
  b.   expectancy-instrumentality theory.  
  c.   a hierarchy of needs.  
  d.   Theory X or Theory Y.  







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