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Human Relations  Strategies for Success      
Strategies for Success

Chapter 6 Motivation: Increasing Productivity

Practice Test
  1.Which of the following is a behavior-based theory of motivation?  
  a.   Hierarchy of needs  
  b.   Needs theory  
  c.   Reinforcement theory  
  d.   Theory Y  
  2.In Maslow's hierarchy of needs, what is the highest level of need?  
  a.   Social needs  
  b.   Organizational needs  
  c.   Self-actualization  
  d.   Esteem needs  
  3.When applying McClelland's needs theory to daily life, which of the following is true?  
  a.   Joining many groups and clubs illustrates the need for achievement.  
  b.   Working for years to find a cure for AIDS would express the need for affiliation.  
  c.   Buying a small island and ruling over it would fulfill the need for power.  
  d.   Buying a round of drinks for everyone in a large bar would express the need for authority.  
  4.Which motivation theory is often criticized as unfeeling and inhumane because it manipulates people into doing what others want them to do?  
  a.   Expectancy theory  
  b.   Reinforcement theory  
  c.   Hierarchy of needs  
  d.   Needs theory  
  5."Developing needs through exercising them" is a concept associated with which of the following motivation theorists?  
  a.   Herzberg  
  b.   Maslow  
  c.   McClelland  
  d.   Skinner  
  6.Motivation is usually highest with __________ managers.  
  a.   Theory Z  
  b.   Theory Y  
  c.   Theory X  
  d.   Theory W  
  7.Maslow's hierarchy of needs makes which of the following assumptions?  
  a.   People's needs are arranged in a hierarchy.  
  b.   Needs that are not yet satisfied will motivate or influence a person's behavior.  
  c.   When a need has already been satisfied, it will no longer motivate the behavior.  
  d.   All of the above.  
  8.Psychologist B.F. Skinner said that people can change their own or others' behaviors by using:  
  a.   behavior modification.  
  b.   expectancy-instrumentality theory.  
  c.   a hierarchy of needs.  
  d.   Theory X or Theory Y.  
  9.Organizational climate has a lot to do with motivation. This climate factor includes:  
  a.   how well the heating and cooling system is working.  
  b.   the overall feeling of a workplace as being warm or cold.  
  c.   whether employees are motivated by hot (angry) or cool (distant) managers.  
  d.   how well employees agree on the choice of temperature for the building.  
  10.Which of the following motivation theories would be the most compatible with a reward system?  
  a.   Reinforcement theory  
  b.   Hierarchy of needs  
  c.   Needs theory  
  d.   Theory X  







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