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Human Relations  Strategies for Success      
Strategies for Success

Chapter 6 Motivation: Increasing Productivity

Practice Test
  1.Which choice below does NOT involve goal-setting?  
  a.   Have employees participate in the goal-setting process.  
  b.   Reward employees for reaching their goals.  
  c.   Make goals difficult but attainable, specific, and attractive.  
  d.   Be sure that the goals are always extrinsic, rather than intrinsic.  
  2.Which motivation theory is often criticized as unfeeling and inhumane because it manipulates people into doing what others want them to do?  
  a.   Expectancy theory  
  b.   Reinforcement theory  
  c.   Hierarchy of needs  
  d.   Needs theory  
  3.You will be motivated NOT to perform tasks that:  
  a.   threaten your self-esteem.  
  b.   enhance your self-concept.  
  c.   strenghten your values.  
  d.   manipulate your attitudes.  
  4.In Vroom's expectancy theory, your belief that there will be a result for performing better is called:  
  a.   valence.  
  b.   instrumentality.  
  c.   expectancy.  
  d.   anticipation.  
  5.Maslow's hierarchy of needs makes which of the following assumptions?  
  a.   People's needs are arranged in a hierarchy.  
  b.   Needs that are not yet satisfied will motivate or influence a person's behavior.  
  c.   When a need has already been satisfied, it will no longer motivate the behavior.  
  d.   All of the above.  
  6."Developing needs through exercising them" is a concept associated with which of the following motivation theorists?  
  a.   Herzberg  
  b.   Maslow  
  c.   McClelland  
  d.   Skinner  
  7.When applying McClelland's needs theory to daily life, which of the following is true?  
  a.   Joining many groups and clubs illustrates the need for achievement.  
  b.   Working for years to find a cure for AIDS would express the need for affiliation.  
  c.   Buying a small island and ruling over it would fulfill the need for power.  
  d.   Buying a round of drinks for everyone in a large bar would express the need for authority.  
  8.In Maslow's hierarchy of needs, what is the highest level of need?  
  a.   Social needs  
  b.   Organizational needs  
  c.   Self-actualization  
  d.   Esteem needs  
  9.Psychologist B.F. Skinner said that people can change their own or others' behaviors by using:  
  a.   behavior modification.  
  b.   expectancy-instrumentality theory.  
  c.   a hierarchy of needs.  
  d.   Theory X or Theory Y.  
  10.Motivation is usually highest with __________ managers.  
  a.   Theory Z  
  b.   Theory Y  
  c.   Theory X  
  d.   Theory W  







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