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Human Relations  Strategies for Success      
Strategies for Success

Chapter 8 People, Groups, and Their Leaders

Practice Test
  1.The French term laissez-faire means:  
  a.   "Let them be lazy, but be fair to them."  
  b.   "Allow them to work at will."  
  c.   "Let them work, but make decisions for them."  
  d.   "Lead strongly, but fairly."  
  2.Which source of power is very similar to authority, as defined in the textbook?  
  a.   Reward power  
  b.   Coercive power  
  c.   Expert power  
  d.   Legitimate power  
  3.Referent power is another term for:  
  a.   charismatic power.  
  b.   networking power.  
  c.   reward power.  
  d.   expert power.  
  4.__________ is the rank an individual holds within a group.  
  a.   Power  
  b.   Authority  
  c.   Status  
  d.   Compatibility  
  5.Elton Mayo found in the Hawthorne Studies that informal workgroups tend to form around:  
  a.   prejudices that people have in common.  
  b.   jobs and tasks that employees share.  
  c.   racial and ethnic backgrounds that employees share.  
  d.   common interests and habits that employees share.  
  6.Scholar Warren Bennis makes a strong distinction between leadership and management. According to Bennis:  
  a.   good managers do things right, whereas effective leaders do the right things.  
  b.   good managers do the right things, whereas effective leaders do things right.  
  c.   companies should only use teams in management.  
  d.   companies need only managers; leaders are unnecessary.  
  7.Which of the following concepts did Dr. Irving Janis develop?  
  a.   Legitimate power  
  b.   Power versus authority  
  c.   Groupthink  
  d.   The informal group  
  8.Four distinct stages of group development can usually be observed. They are forming, redefining, coordinating, and :  
  a.   formalizing.  
  b.   disbanding.  
  c.   redistributing.  
  d.   finalizing.  
  9.What type of leader will often spend a great deal of time and energy getting information from followers about what decisions should be made?  
  a.   Free-rein  
  b.   Autocratic  
  c.   Consultative  
  d.   Laissez-faire  
  10.The standards of behavior for informal groups are called:  
  a.   group regulations.  
  b.   status roles.  
  c.   norms.  
  d.   group objectives.  







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