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Human Relations  Strategies for Success      
Strategies for Success

Chapter 10 Transactions and Relationships

Practice Test
  1.Which of the following choices is NOT one of the three types of transactions in TA?  
  a.   An end-run transaction  
  b.   A complementary transaction  
  c.   An ulterior transaction  
  d.   A crossed transaction  
  2.Statements such as, "Men don’t cry," "Women cook and clean house," and "Men fix cars" were used in the textbook to illustrate __________ scripts.  
  a.   subcultural  
  b.   family  
  c.   individual  
  d.   gender  
  3.Which of the four life positions is usually the happiest?  
  a.   I'm OK, you're OK  
  b.   I'm OK, you're not OK  
  c.   I'm not OK, you're not OK  
  d.   I'm not OK, you’re OK  
  4.Which of the following statements about a crossed transaction is correct?  
  a.   Crossed transactions are the most desirable transaction type in organizations.  
  b.   Crossed transactions tend to eliminate further communication.  
  c.   Crossed transactions are always to be avoided at all costs; their payoffs can only be negative.  
  d.   Crossed transactions always occur between a man and a woman.  
  5.An executive is invited to lunch by two of her coworkers. She declines, muttering about how much work she has to do. Which game might she be playing?  
  a.   Why Don't You…Yes, But  
  b.   I'm not OK, You're OK  
  c.   Blemish  
  d.   Harried Executive  
  6.A transaction that takes place on two levels at the same time is what type of transaction?  
  a.   Double  
  b.   Hidden  
  c.   Ulterior  
  d.   Criss-crossed  
  7.Transactions are often based on __________, or repeated phrases and experiences from one's childhood.  
  a.   plots  
  b.   memories  
  c.   scripts  
  d.   lines  
  8.People who start games nearly always do so because they want a:  
  a.   promotion.  
  b.   payoff.  
  c.   date.  
  d.   compliment.  
  9.Eric Berne uses the term __________ to describe something very similar to B.F. Skinner's concept of positive reinforcement.  
  a.   stroking  
  b.   collecting stamps  
  c.   life positioning  
  d.   acceptance  
  10.Which of the following statements about transactional analysis is false?  
  a.   It is a whole system of psychology made for the layperson.  
  b.   It deals with ego states and transactions.  
  c.   It deals with motivation and leadership theory.  
  d.   It deals with scripts and games.  







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