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Human Relations  Strategies for Success      
Strategies for Success

Chapter 10 Transactions and Relationships

Practice Test
  1.A transaction that takes place on two levels at the same time is what type of transaction?  
  a.   Double  
  b.   Hidden  
  c.   Ulterior  
  d.   Criss-crossed  
  2.An executive is invited to lunch by two of her coworkers. She declines, muttering about how much work she has to do. Which game might she be playing?  
  a.   Why Don't You…Yes, But  
  b.   I'm not OK, You're OK  
  c.   Blemish  
  d.   Harried Executive  
  3.People who start games nearly always do so because they want a:  
  a.   promotion.  
  b.   payoff.  
  c.   date.  
  d.   compliment.  
  4.Which of the following statements about transactional analysis is false?  
  a.   It is a whole system of psychology made for the layperson.  
  b.   It deals with ego states and transactions.  
  c.   It deals with motivation and leadership theory.  
  d.   It deals with scripts and games.  
  5.Which of the four life positions is usually the happiest?  
  a.   I'm OK, you're OK  
  b.   I'm OK, you're not OK  
  c.   I'm not OK, you're not OK  
  d.   I'm not OK, you’re OK  
  6.What is the difference between assertiveness and aggressiveness?  
  a.   There is no real difference; the terms are synonymous.  
  b.   Assertiveness is not potentially damaging to others.  
  c.   Aggressiveness is not potentially damaging to others.  
  d.   Assertiveness is always negative; aggressiveness is always positive.  
  7.When one or both speakers in a conversation has a hidden meaning beneath what is being spoken on the surface, what type of transaction is this?  
  a.   Ulterior transaction  
  b.   Complementary transaction  
  c.   Crossed transaction  
  d.   Third move transaction  
  8.Eric Berne uses the term __________ to describe something very similar to B.F. Skinner's concept of positive reinforcement.  
  a.   stroking  
  b.   collecting stamps  
  c.   life positioning  
  d.   acceptance  
  9.What is the TA strategy that allows otherwise crossed transactions to right themselves?  
  a.   A terminating encounter  
  b.   An end run  
  c.   A blocked transaction strategy  
  d.   The third move  
  10.Which of the following choices is NOT one of the three types of transactions in TA?  
  a.   An end-run transaction  
  b.   A complementary transaction  
  c.   An ulterior transaction  
  d.   A crossed transaction  







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