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Human Relations  Strategies for Success      
Strategies for Success

Chapter 11 Individual and Organizational Change

Practice Test
      
  1.Regarding change in one's life due to personal growth, this type of change is:  
  a.   always negative.  
  b.   always positive.  
  c.   minor.  
  d.   dramatic.  
      
  2.What is an organizarional development?  
  a.   An in-house strategy for change in small companies  
  b.   A government-assisted change strategy for companies in financial trouble  
  c.   A company-wide, planned, systematic method of achieving change in an organization  
  d.   A hostile takeover of an existing company  
      
  3.The best example of an intense personal life change would be a(n):  
  a.   divorce.  
  b.   corporate merger.  
  c.   organizational development project.  
  d.   new name for a product.  
      
  4.Which of the following is NOT one of Shad Helmstetter's steps for dealing with change?  
  a.   Choose the action you are going to take very day.  
  b.   Review possible methods of harming the change agent.  
  c.   Recognize and understand the change.  
  d.   Make the decision to accept or reject the change.  
      
  5.The completion step in the Seven Stages of Personal Change is often called:  
  a.   numbness  
  b.   muteness  
  c.   rebirth  
  d.   regression  
      
  6.Which of the following is the fist step in the Seven Stages of Personal Change?  
  a.   Death of a person  
  b.   Letting go  
  c.   Denial and anger  
  d.   Emotional standstill  
      
  7.A company-wide, planned, systematic method of achieving change in an organization is called:  
  a.   the Lewin change model.  
  b.   the adaptation methods strategy.  
  c.   organizational development.  
  d.   the leveraged buyout.  
      
  8.The person responsible for the implemenation of an organizational development program is known as the:  
  a.   organizational developer.  
  b.   mitigator.  
  c.   OD change agent.  
  d.   catalyst.  
      
  9.An OD change agent is:  
  a.   always appointed by the members of middle management.  
  b.   always involved in team-builiding in large organizations.  
  c.   responsible for the implementation of a change resistance strategy in large organizations.  
  d.   responsible for the implemenation of an organizational development program.  
      
  10.The text mentions several reasons why people reject change. Which of the following is NOT one of them?  
  a.   Fear of loss  
  b.   Resentment of the change agent  
  c.   Fear of a cut in pay  
  d.   Belief that the change is wrong  

 

 

 

 

 

 

 
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