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Human Relations  Strategies for Success      
Strategies for Success

Chapter 16 Managing Diversity

Practice Test
  1.Conflict between the "haves" and the "have-nots" is also called:  
  a.   stereotyping.  
  b.   capitalist strife.  
  c.   economic prejudice.  
  d.   civil rights infractions.  
  2.Title VII of the __________ makes it illegal to discriminate against anyone because or race, religion, color, sex, or national origin.  
  a.   Equal Pay Act of 1963  
  b.   Civil Rights Act of 1964  
  c.   Racial Act of 1991  
  d.   Age Discrimination in Employment Act of 1967  
  3.During the rest of the first decade of the 21st century, Hispanic, African American, and Asian American employees will become:  
  a.   less of a presence in the American workforce.  
  b.   less important politically in the U.S.  
  c.   more likely to be promoted into supervisory positions than they are now.  
  d.   much more of a presence in the American workforce.  
  4.The simplest and most effective method of stopping sexual harassment is to:  
  a.   ask or tell the person to stop.  
  b.   bring it to the attention of a supervisor.  
  c.   transfer to another department.  
  d.   ignore it.  
  5.When you sort people into your own mental categories as a way of thinking more efficiently, then negatively evaluate these categories, you are committing:  
  a.   civil rights violations.  
  b.   ethnocentrism.  
  c.   cognitive categorization.  
  d.   judgmental heuristics.  
  6.Sexual harassment includes:  
  a.   asking a coworker for a date.  
  b.   unwelcome sexual slurs or touching.  
  c.   two coworkers having lunch together.  
  d.   complimenting a coworker's appearance.  
  7.A thought or belief people have about members of a given group--which might be positive, negative, or mixed--is a(n):  
  a.   discrimination category.  
  b.   ethnocentric idea.  
  c.   stereotype.  
  d.   mixed message.  
  8.An example of sexism is when:  
  a.   women are paid too much.  
  b.   women are too liberal.  
  c.   men listen to women.  
  d.   men place women on a pedestal.  
  9.Cognitive categorization occurs when people:  
  a.   sort people into their own mental catogories as a way of thinking more efficiently.  
  b.   negatively evaluate the catogories into which they have placed people.  
  c.   are able to think about only one category of objects at a time.  
  d.   both A and B.  
  10.Highly prejudiced people usually:  
  a.   are very happy.  
  b.   suffer from very low levels of self-esteem.  
  c.   are not in management.  
  d.   have little formal education.  







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