Postsecondary Home Tech Support Contact Us Product Info Site MapSearch
Human Relations  Strategies for Success      
Strategies for Success

Chapter 16 Managing Diversity

Practice Test
  1.Cognitive categorization occurs when people:  
  a.   sort people into their own mental catogories as a way of thinking more efficiently.  
  b.   negatively evaluate the catogories into which they have placed people.  
  c.   are able to think about only one category of objects at a time.  
  d.   both A and B.  
  2.During the rest of the first decade of the 21st century, Hispanic, African American, and Asian American employees will become:  
  a.   less of a presence in the American workforce.  
  b.   less important politically in the U.S.  
  c.   more likely to be promoted into supervisory positions than they are now.  
  d.   much more of a presence in the American workforce.  
  3.A decade from now, workers with diverse religious beliefs will be:  
  a.   much less common in the workplace.  
  b.   less readily accepted in the workplace.  
  c.   much more common in the workplace.  
  d.   returning to the countries in which their religions originated.  
  4.A thought or belief people have about members of a given group--which might be positive, negative, or mixed--is a(n):  
  a.   discrimination category.  
  b.   ethnocentric idea.  
  c.   stereotype.  
  d.   mixed message.  
  5.Title VII of the __________ makes it illegal to discriminate against anyone because or race, religion, color, sex, or national origin.  
  a.   Equal Pay Act of 1963  
  b.   Civil Rights Act of 1964  
  c.   Racial Act of 1991  
  d.   Age Discrimination in Employment Act of 1967  
  6.When you sort people into your own mental categories as a way of thinking more efficiently, then negatively evaluate these categories, you are committing:  
  a.   civil rights violations.  
  b.   ethnocentrism.  
  c.   cognitive categorization.  
  d.   judgmental heuristics.  
  7.Sexual harassment includes:  
  a.   asking a coworker for a date.  
  b.   unwelcome sexual slurs or touching.  
  c.   two coworkers having lunch together.  
  d.   complimenting a coworker's appearance.  
  8.Institutional racism can be difficult to get rid of in the workplace because:  
  a.   it often doesn't intend to discriminate, so it seems innocent.  
  b.   some institutions have set policies that allow open discrimination.  
  c.   it is hard to get evidence to show that it has occurred.  
  d.   all of the above.  
  9.An example of sexism is when:  
  a.   women are paid too much.  
  b.   women are too liberal.  
  c.   men listen to women.  
  d.   men place women on a pedestal.  
  10.Prejudice is:  
  a.   acting on a prejudicial attitude.  
  b.   judging and evaluating people before knowing them.  
  c.   a thought or belief about members of a given group.  
  d.   always a negative opinion of a person or group.  







Student Resources
Chapter  16
Practice Test
Biography Links
Research Links
BusinessWeek Online
Select a Chapter
The McGraw-Hill Companies
Copyright ©2004 The McGraw-Hill Companies.
Any use is subject to the Terms of Use and Privacy Policy.