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Human Relations  Strategies for Success      
Strategies for Success

Chapter 16 Managing Diversity

Practice Test
  1.Prejudice is:  
  a.   acting on a prejudicial attitude.  
  b.   judging and evaluating people before knowing them.  
  c.   a thought or belief about members of a given group.  
  d.   always a negative opinion of a person or group.  
  2.Regarding the elderly and ageism, it is true that:  
  a.   the elderly are fighting back more than most groups.  
  b.   this is the group only some people will belong to someday.  
  c.   Title VII of the Civil Rights Act prohibits discrimination against them.  
  d.   all of the above  
  3.Which of the following is an emotional cause of prejudice?  
  a.   Ethnocentrism  
  b.   A desire to climb the social ladder  
  c.   Institutional racism  
  d.   Hedonism  
  4.Conflict between the "haves" and the "have-nots" is also called:  
  a.   stereotyping.  
  b.   capitalist strife.  
  c.   economic prejudice.  
  d.   civil rights infractions.  
  5.Cognitive categorization occurs when people:  
  a.   sort people into their own mental catogories as a way of thinking more efficiently.  
  b.   negatively evaluate the catogories into which they have placed people.  
  c.   are able to think about only one category of objects at a time.  
  d.   both A and B.  
  6.When you sort people into your own mental categories as a way of thinking more efficiently, then negatively evaluate these categories, you are committing:  
  a.   civil rights violations.  
  b.   ethnocentrism.  
  c.   cognitive categorization.  
  d.   judgmental heuristics.  
  7.Sexual harassment includes:  
  a.   asking a coworker for a date.  
  b.   unwelcome sexual slurs or touching.  
  c.   two coworkers having lunch together.  
  d.   complimenting a coworker's appearance.  
  8.During the rest of the first decade of the 21st century, Hispanic, African American, and Asian American employees will become:  
  a.   less of a presence in the American workforce.  
  b.   less important politically in the U.S.  
  c.   more likely to be promoted into supervisory positions than they are now.  
  d.   much more of a presence in the American workforce.  
  9.A thought or belief people have about members of a given group--which might be positive, negative, or mixed--is a(n):  
  a.   discrimination category.  
  b.   ethnocentric idea.  
  c.   stereotype.  
  d.   mixed message.  
  10.The simplest and most effective method of stopping sexual harassment is to:  
  a.   ask or tell the person to stop.  
  b.   bring it to the attention of a supervisor.  
  c.   transfer to another department.  
  d.   ignore it.  







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