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Technical Support
FAQs, articles and videos to help you troubleshoot our products.
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day
Support at Every Step
Tips and tricks to master McGraw Hill Connect®, ALEKS®, SIMnet®, and McGraw Hill GO.
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General Help
For general questions related to pricing, orders, shipping and returns.
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM EST