David Bank,
"The New Corporate Know-It-Alls: Chief Knowledge Officers"

David Bank (b. 1960) is a staff reporter for the Wall Street Journal, the national newspaper that focuses on business and the economy. Previously he covered communications technology for the San Jose Mercury News, was a special correspondent in Korea for Newsweek and The New York Times, and reported for the Los Angeles Daily News. Bank wrote this article for a special technology section of The Wall Street Journal in 1996.

"The New Corporate Know-It-Alls: Chief Knowledge Officers" (Composing Cyberspace p. 364) is not available online.


second thoughts

1. What constitutes "the value of shared knowledge" (¶ 14) for today's businesses, according to the article?

2. What obstacles to the sharing of information must corporate "knowledge officers" overcome, according to Bank? What other forces not mentioned by Bank, both within and outside a given company, do you think resist such sharing?

3. How does knowledge seem to be defined in this article? If you think there are other kinds of knowledge, what are they, and how do they relate to the kinds discussed here?



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