Book Cover  American Government 4/e     Thomas E. Patterson
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Chapter 16: The Federal Bureaucracy: Administering the Government


CHAPTER OUTLINE

CHAPTER OUTLINE

Introduction

The National Performance Review (NPR), (headed by Al Gore)

recommended 384 ways of improving government administration—efficiency, responsiveness, accountability

Reduce red tape

Put customers first

Empower administrators

Cut government back to basic services

Modern government is impossible without a bureaucracy, but a bureaucracy has problems

The chapter’s main points:

Bureaucracy is an inevitable consequence of complexity and scale

The bureaucracy is expected simultaneously to respond to partisan officials and administer programs fairly and competently

Bureaucrats are prone to take the "agency point of view"

Agencies are subject to oversight, but also inherently powerful in their own right

Federal Administration: Form, Personnel, and Activities

Introduction

Bureaucracy: image of waste, rigidity, mindless rules

But also an efficient and effective method of organization

Needed wherever management of many people is involved

All large-scale, task-oriented organizations are bureaucratic in form

Bureaucracy is based on three principles:

Hierarchical authority—chain of command (reduces decisional conflict)

Job specialization—precise division of labor (yields efficiency)

Formalized rules—standardized procedures and regulations (speeds action)

Bureaucracy’s "pathologies":

Administrators perform as parts of an organizational entity

Behavior governed by "position, specialty, and rule"

Bureaucracy can be insensitive to human feelings and needs

The Federal Bureaucracy in Americans’ Daily Lives

U.S. federal bureaucracy has more than 2.5 million employees

Types of Administrative Organizations

Cabinet Departments—Fourteen, varying in size, status, visibility

State—Most prestigious, has only 25,000 employees

Defense—largest, 750,000 civilians, more than 1.5 million military

Health and Human Services—largest budget, a third of all spending

Veterans Affairs—newest, formed in 1988

Each department has smaller operating units (e.g., FBI is part of Justice)

Independent Agencies—narrower areas of responsibility

CIA, NASA; agency heads appointed by president, not in cabinet

NASA—both military and civilian purposes

 

Regulatory Agencies—SEC, EPA

Have legislative and judicial functions

Some have significant political freedom (no removal by president)

Commissioners serve a fixed term (free from political interference)

Newer agencies: head is a political appointee (can be removed)

Government Corporations—largest is U.S. Postal Service (800,00 employees)

Receive federal funding to help defray expenses

Other examples: FDIC, Amtrak

Presidential Commissions—Commissions on Civil Rights, Fine Arts

Some permanent as above

Others temporary such as commission to study social security reform

Federal Employment

More than 90 percent hired by merit criteria (education, experience, test scores)

Supreme Court in 1990; prohibits patronage in personnel unless proved vital

Salaries competitive (except at top levels);GS (Graded Service) 1–18;

Public service has some drawbacks:

Few rights of collective action, strikes prohibited

Some limits on partisan activities (Hatch Act relaxed, but relevant to top)

The Federal Bureaucracy’s Policy Responsibilities

Primary function is policy implementation (carrying out the law)

Agencies come up with policy ideas, deliver services

"Street-level bureaucracy"—arbitrary application of laws by employees

Regulation—e.g., EPA (but impact can vary—Carter and Reagan)

Development of the Federal Bureaucracy: Politics and Administration

Small Government and the Patronage System

Only three thousand employees in 1800

Jackson wanted government administered by common men of good sense

Jackson’s successors extended patronage (spoils system) to administration

Growth in Government and the Merit System

Industrial Revolution—created economic pressure groups

Farmers—Congress created Department of Agriculture in 1889

Department of Commerce and Labor in 1903 (business and labor)

By 1930, federal employment had reached 600,000; under FDR to 1.2 million

Pendleton Act of 1883—merit or civil service system created

Transition to career civil service gradual (10 percent in 1885 to 70 percent in 1920)

Since 1950, merit employees not below 80 percent

Created a Civil Service Commission

In 1978 Office of Personnel Management created (OPM)

NPR altered OPM’s role—more power to agency level

Also, Merit Service Protection Board created in 1978

Neutral competence is administrative objective of merit system

Big Government and the Executive Leadership System

President—provide leadership to overcome agency fragmentation

Creation of OMB; president could reorganize bureaucracy

President could develop EOP for agency oversight and policy development

Problems of system

Can threaten balance between executive and legislative power

President’s priorities not fairness, can become criterion (Nixon-impound)

 

Creation of SES—Senior Executive Service

Consists of about eight thousand top-level, highly paid career civil servants

Members can be assigned, dismissed, or transferred by presidential order

SES bureaucrats cannot be fired by president

Drawback: Some cannot transfer loyalty from agency to president

The Bureaucracy’s Power Imperative

Introduction

Agencies may seek support from president and /or Congress

Agencies must play politics (struggle for money, resources, policy)

The Agency Point of View

Administrators looking out for their agency’s interests

More than 80 percent of all top careerists rise through ranks of same agency

Professionalism also cements agency loyalties

Bureaucrats believe in the importance of their agency’s work (see social welfare example)

Sources of Bureaucratic Power

The Power of Expertise—elected officials are generalists, not specialists

Bureaucrats—more likely to be source of policy ideas, solutions (AIDS)

Some agencies have unanimity of values, others in conflict (FTC-lawyers vs. economists)

The Power of Clientele Groups (special interests helped by agency’s programs)

Gingrich backed down after threat to cancel public broadcasting programs

Many agencies lead and are led by their related clientele groups

The Power of Friends in High Places

Bush increased Justice Department (issue was drug-related crime) funding

Congressional support vital for funding and programs

"Iron triangles" and "issue networks" remain important

Bureaucratic Accountability

Most Americans have unfavorable view of federal bureaucracy—somewhat unfair

Accountability—public’s ability to hold public officials responsible

Accountability Through the Presidency (president cannot unilaterally eliminate an agency)

Reorganization—agencies pursue contradictory, independent paths

More than a hundred units have different pieces of education policy

Nixon’s program was resisted by clientele groups, agencies, Congress

Presidents can often reduce autonomy of agency or number of personnel

Presidential Appointments—president relies on political appointees

Reagan’s appointment of Miller as FTC head reduced cases against firms

Political appointees can change patterns of bureaucratic interaction

(members of Congress, clientele groups, etc.)

High turnover rate—average tenure is less than two years

The Executive Budget—OMB very influential here

OMB handles funding, programs, regulations

Still, an agency’s overall budget changes little each year

Accountability Through Congress

Congress has power to authorize and fund bureaucratic programs; can also void actions through legislation

Correcting Administrative Error: Legislative Oversight

Affected EPA policy and the agency dramatically

Congress still uses legislative veto despite its doubtful constitutionality

Congress has shifted oversight to GAO—Government Accounting Office

Also, a role for CBO—Congressional Budget Office

Restricting the Bureaucracy in Advance

Drafting of restrictive laws that limit bureaucrats’ options

"Sunset law"—date for law’s expiration (get rid of useless programs)

Accountability Through the Courts

Example: lawsuits directed at an agency

Courts have tended to support administrators so long as they act responsibly

Agencies can choose rules that meet guidelines of Congress

Agencies have wide discretion in deciding whether to enforce laws

Agency can apply a reasonable interpretation of a statute

Accountability Within the Bureaucracy Itself

Whistle-Blowing—reporting of agency corruption/mismanagement by a bureaucrat

Has not been highly successful (many employees fear reprisals)

Congress passed Whistle Blower Protection Act and some financial rewards

Demographic Representativeness—not so at top levels

About 75 percent of top positions held by white males

Status of women/minorities has improved

If all levels of federal bureaucracy considered, then representative of nation

But even a fully representative civil service would still need to play politics

Reinventing Government (reduce size, cost, and lines of authority)

Osborne and Gaebler: Need a more flexible, less hierarchical administrative structure

Information age requires this new bureaucratic structure

Bureaucracy should encourage self-reliance, competition (agencies and firms)

A more decentralized form that is oriented toward consumers and results

Would empower lower-level employees to make decisions instead of top officials

Concept was part of NPR, OPM, and agencies, use of private firms, self-monitoring

Agencies can judge themselves according to efficiency, responsiveness, outcomes

Downsizing of federal bureaucracy driven by political forces (deficits, public criticism)

Federal employment had declined by 100,000 when Clinton took office

New era "will be one of smaller government, not small government"

Many of Washington’s programs cannot be reassigned to states/localities

Examples are defense, social security, Medicare

Critics—delegation of control to lower levels weakens elected-administrative official linkage

Lower-level administrators might implement their own "spoils system"

Also issue of how to identify "customers" in market-oriented administration

Government might be "hollowed out"—lack resources to perform missions it retains

Long-standing questions about the bureaucracy remain:

How can it be made more responsive, and yet act fairly?

How can it be made more efficient, and yet accomplish what Americans want?

How can it be made more creative, and yet be held accountable?


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