Interviewing: Principles and Practices
by Charles J. Stewart and William B. Cash
Selection Interview: Strategies
Previous sections of this website (i.e., the assignment on finding a job and the
assignment on interviewer skills) have already discussed several strategies related to the
selection interview process. These strategies are limited to issues related to the
actual interview rather than the preparation before the interview.
Strategies for the Interviewer
- Recognize that the selection interview is a stressful event for applicants and approach
each interviewee with positive enthusiasm to put them at ease.
- Remember that you are acting as the primary representative of your company and you must
make a good impression so that desirable candidates will accept job offers. To
accomplish this goal, you should be thoughtful, sensitive, honest, and should also be a
good listener.
- It is important to establish rapport by introducing yourself and orienting the
interviewee to the structure of the interview. This orientation should include a
preview of the interview as well as an identification of any other activities the
interviewee will be asked to participate in.
- Be prepared to provide the applicant with information about the position and
organization after querying them about how much they already know.
- In the closing, explain to the interviewee how the interview process will proceed and
when they can expect to be contacted again.
- Immediately after the interview, it is important to record your evaluation of the
interviewee for future reference by you or someone else involved in the hiring process.
Strategies for the Interviewee
- Be familiar with the interview process so that you won't be caught off guard. Make
sure you are prepared for various interview formats including one-on-one and team
interviews. If possible, consult your campus career services center and other
resources to get suggestions on how to prepare for an interview.
- Recognize that all interviewers may not be trained to conduct effective interviews.
You should be prepared to find ways to interject important information about
yourself even if the questions posed do not ask for that information.
- Maintain a positive attitude throughout the interview. Negative thoughts create
negative impressions.
- Follow suggestions for appropriate appearance. It is necessary to consider the
job, the context, and other characteristics when deciding how to "look" during
an interview.
- Listen carefully to questions, think before replying, and give clear, succinct answers.
If you are unclear about what a question is asking, briefly paraphrase the question
and tactfully ask for a clarification.
- When confronted with possible illegal questions you have a variety of options for
responding. Before responding, you must carefully consider the importance of the
position and the severity of the violation.
- Be prepared to ask questions of the interviewer. This opportunity is not only
necessary for you to get needed information for deciding whether or not to accept a job
offer, but it is also a chance for you to make an impression with the interviewer.
Better questions are open ended and/or probe specific details associated with the
position.
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